Fiserv Enriches Online Bill Payment Platform
Fiserv’s CheckFree RXP, an online bill payment services platform, is being updated with features designed to increase consumer usage of online billing and payment. The new features, which include a bill pay widget, a tool for managing fee-based payments, and enhanced electronic bill activation and storage are being deployed via ‘feature packs’. Feature pack updates are deployed centrally and enable the implementation of new functions ensuring that the Fiserv network of financial institutions, billers and their customers have access to the most up-to-date online bill payment capabilities.
The bill pay widget makes it easy for consumers to schedule bill payments from the bank or credit union’s online banking home page. Clients of CheckFree RXP from Fiserv will be able to launch the bill pay widget in February 2010.
“Experience has shown that e-bill usage is heavily influenced by the promotion of e-bills directly within the online bill payment service,” said Erich Litch, senior vice president and general manager, Consumer Services, Fiserv. “When Fiserv promoted e-bill activation through the addition of a thumbnail image of bills in a previous feature pack, activations rose 30%. Enabling consumers to easily sign up for e-bills within the process of adding a new biller can remove some of the confusion and barriers to adoption and streamline the activations of e-bills.”