HSBC Launches ClientSphere in MENA
HSBC Global Payments and Cash Management has launched ClientSphere for existing and new customers in the Middle East and North Africa (MENA). An online product, ClientSphere has been created to speed up and simplify implementation of complex cash management solutions by allowing customers to easily manage and monitor all up-to-date activities in one place – regardless of country. It is now available in seven countries across MENA: United Arab Emriates (UAE), Egypt, Qatar, Bahrain, Oman, Jordan and Kuwait.
ClientSphere offers customers convenience and real-time collaboration with their project team colleagues anywhere and at any time. Its ability to automatically generate regular and comprehensive update reports significantly reduces time and resources otherwise incurred by them. Accessed through HSBCnet, ClientSphere is designed in the form of a ‘consistently updated’ dashboard. It provides full visibility and real-time information of project status (including across multiple countries where necessary), monitors milestones during the implementation process, tracks outstanding issues and apportions accountability to the relevant persons.
Nauman Asif, chief financial officer (CFO) at Bayt.com, a Middle Eastern job site, said: “Bayt.com has local presence across nine countries in Middle East and North Africa, and HSBC Global Payment and Cash Management team is assisting us in consolidating our bank accounts. ClientSphere facilitates us in managing our communication and helps us to monitor the implementation progress with an added feature of highlighting any outstanding issues. HSBC team and ClientSphere really help us to stay updated at every step.”