Lu Zurawski is practice lead for consumer payments (EMEA) at ACI Worldwide. A member of ACI since September 2014, he develops large-scale and strategic payments business propositions for ACI’s clientele. Working in collaboration with banking institutions in Europe, Middle East and Africa, Zurawski explores innovative approaches, mapping ACI assets and solutions to meet the complex, emerging demands of customers. He previously worked at Logica as a global account lead for a major fuel retailer, and has over 20 years’ experience in the payments field.
With a strong innovation record - including work on one of the world's first mobile payment schemes - Zurawski's interests cover the latest trends in consumer payments and their impact on practical operations and business. He has a specific interest in behavioural economics - the application of psychological insights into human behaviour that impact the success of new consumer services.