Billers, Not Banks, Lead In Electronic Bill Presentment As Banks Hesitate On Billing Technology Investments
Although banks may appear the logical choice to provide consolidated electronic bill presentment (EBP) services, thus far it is the billers themselves and a few Internet portals that lead the way in offering electronic billing services to consumers. Today, the variety of EBP solutions has hampered progress towards a technology standard, the creation of which might encourage banks to invest in EBP capabilities. Meanwhile, those banks introducing EBP services may be obtaining a valuable foothold in this crucial Internet banking service, according to a recent report from Meridien Research titled, ‘Comparing Electronic Bill Presentment Solutions.’