Visa: The Organisation, Branding and Technology

Payment Schemes explained: gtnews invited Visa to describe their structured products and processes. With 21,000 member financial institutions, more than 20 million merchants, one billion cardholders and annual worldwide sales volume of more than $3 trillion, Visa is the most widely used form of electronic payment in the world. Visa’s vision is to be ‘the […]

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February 14, 2005 Categories

Payment Schemes explained: gtnews invited Visa to describe their structured products and processes. With 21,000 member financial institutions, more than 20 million merchants, one billion cardholders and annual worldwide sales volume of more than $3 trillion, Visa is the most widely used form of electronic payment in the world.

Visa’s vision is to be ‘the way the world pays’. Visa is working towards that vision by creating payment products and services that allow buyers and sellers to conduct commerce with choice, ease and confidence in both the physical and virtual worlds.

As Visa pursues this vision, it is guided by three defining concepts:

Organisation

Visa is a privately held association owned by more than 21,000 member financial institutions from around the world. These members enable Visa to meet the needs of local markets. This strategy of “localisation” is supported by a highly decentralised organisation with most resources and decision-making occurring at the regional and local operations. Visa comprises six regional operating organisations and a corporate headquarters that develops products, manages the brand, monitors global risks and ensures implementation of technical standards. The regions are:

Technology

Visa works with the world’s leading network operators, consumer electronic companies and semiconductor manufacturers to explore a world beyond physical cards and invest in new payment technology solutions. Technological advances have allowed Visa to move payment off plastic cards, as contactless chip, infrared and mobile telephony are driving rapid advances in the cardholder experience and the acceptance infrastructure.

Visa provides an extensive network of fraud detection and prevention systems. Member banks can be notified of suspicious transactions instantly-sometimes before a transaction is completed. In addition, services such as Verified, by Visa, which authenticates online transactions and assures both merchant and cardholder that a transaction is valid, lead to increased security and confidence in the payment system.

In addition, Visa partners with global technology leaders to provide efficiency for businesses around the world. For instance, in 2004 Visa forged partnerships with ERP providers SAP and PeopleSoft to streamline operations across the supply chain and standardise processes with solutions that integrate with both front-end procurement and back-office financial systems.

Brand

The Visa brand’s leading acceptance, reliability and convenience enable people to entrust their paymentsto Visa products and services. No other payment brand, and few other brands anywhere, enjoys the level of recognition and appeal that Visa holds around the world. Studies show that Visa has the highest unaided brand awareness.

Organisation, Technology, Brand

Together, these three concepts drive Visa’s ability to deliver an ever-expanding suite of payment solutions.

Conclusion

Every time someone pays with a Visa product, they are making a statement of trust. They trust the world’s largest electronic payments network will link the cardholder, the merchant and their respective banks. They trust the network will work whether they are in a big city department store or on a remote island-whether they are making the transaction in person, over the internet or with a mobile phone. And, they trust their transaction will be handled securely and reliably. Visa earns that trust by delivering value to each individual participant in the payment chain.

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