BankingDeutsche Bank introduces digital signature to speed up processes

Deutsche Bank introduces digital signature to speed up processes

The bank hopes the technology, which it has piloted in the US, will cut down on costs and processing times and increase the efficiency of process handling.

Deutsche Bank has introduced a digital signature facility for its corporate and institutional clients in order to accelerate account openings. By digitising account openings and document signings, the bank aims to significantly reduce costs and processing times, and to increase the efficiency of contractual process handling for clients.

Document and contract signing remains one of the most important and frequent processes between banks and clients, and traditionally involve a high degree of manual processing. By using DocuSign – an industry-recognised solution – its digital signature, the bank plans to further accelerate its client onboarding processes.

Deutsche Bank has piloted DocuSign with US-based Honeywell, one of its large corporate clients.

This solution is a nice and obvious fix to the otherwise cumbersome collection of wet signatures

According to Marie-Astrid Dubois, assistant treasurer EMEA and Asia at Honeywell, “Deutsche Bank’s new digital signature solution is a good example of how banks can introduce new technology to enhance existing banking partnerships. This solution is a nice and obvious fix to the otherwise cumbersome collection of wet signatures.”

“Digital signatures enable us to accelerate the entire client onboarding and contract management process. This is just one example of how we further streamline our processes to create an improved and highly intuitive customer experience,  says Martin Runow, global head of client connectivity products, global transaction banking, Deutsche Bank AG.

Clients can use the digital signature to open accounts, sign documents and buy products from the bank. The digital signature solution is available to corporate and institutional clients in the US, the UK, Germany, Belgium and the Netherlands. Deutsche Bank clients in Asia-Pacific and Middle East will be able to use the digital solution in 2019.

 

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