A new era for transaction banking

In a period of ongoing macroeconomic and geopolitical upheaval, the global payments ecosystem is once again demonstrating resilience. The changes in the global landscape are creating new opportunities for incumbents and disruptors alike to win customers, develop new solutions, and claim market share.

While sustainable global transaction banking remains in its early stages, its potential for growth is estimated at 15 to 20% annually for sustainable trade finance and cash management products. Research indicates that demand for such products far exceeds supply, with only 10% of demand currently being met.

One thing that is clear today is those client relationships, and understanding client requirements at a detailed level, have become more important than ever. Although it may be a transactional business, it is based on relationships, and clients are looking for specific cash and liquidity management solutions, advice and support across the activities and regions in which they do business.

This does not only apply to markets that are typically considered more complex, such as China and India, but in Europe there are also major changes taking place, both politically and economically, such as Brexit, and regulations such as PSD2.

Choosing the correct provider of transaction services has therefore never been more important. In its new survey, the Global Treasurer is gathering insight into which transaction banking providers have gained the greatest foothold in the market, asking customers which service providers they trust the most, and who they would be willing to partner with in the future.

Early responses show there are a few banks vying for the top spot. Don’t miss out on your chance to contribute to this piece of research – to take part in this survey, click here: Global Transaction Banking Survey 2022.