UK Treasury Committee Launches Inquiry into AI’s Role in Financial Services

The UK Treasury Committee has launched a new inquiry into the growing role of artificial intelligence (AI) in banking, pensions, and financial services. With 75% of firms already incorporating AI into their operations and an additional 10% planning to do so within three years, MPs are seeking to balance the potential for innovation with the need for consumer protection and financial stability.

The Scope of the Inquiry

The inquiry will explore AI’s current applications across the financial sector, from automated trading and fraud detection to risk assessment and customer service. MPs will consider:

• Which areas of financial services are adopting AI most rapidly, and why?
• How AI is improving productivity and operational efficiency.
• The potential for job displacement due to automation and algorithm-driven decision-making.
• The UK’s positioning in AI adoption compared to global financial hubs.

Dame Meg Hillier, Chair of the Treasury Committee, emphasized the need for balance:

“Successive governments have championed AI to modernize the economy, but we must ensure there are safeguards in place to protect consumers and maintain financial stability. This inquiry will help us understand the full picture.”

Weighing the Risks: Stability, Cybersecurity, and Bias

While AI promises greater efficiency and cost savings, the inquiry will also scrutinize risks, including:

• Financial Stability: Could AI-driven trading algorithms exacerbate market volatility or contribute to systemic risk?
• Cybersecurity: As AI systems handle sensitive financial data, are firms prepared to combat potential AI-driven cyber threats?
• Algorithmic Bias: Could AI systems inadvertently discriminate against vulnerable consumers, reinforcing biases in lending, insurance, and pensions?

Consumer Protections and Regulatory Challenges

The Committee is keen to explore what regulatory measures may be necessary to govern AI’s use in finance. Key questions include:

• Are existing financial regulations sufficient, or is new legislation needed to address AI-specific risks?
• How can financial regulators ensure AI models remain transparent and accountable?
• What data-sharing policies might be required to make AI more effective while upholding data protection laws?

The Call for Evidence

The Committee is inviting insights from financial institutions, AI specialists, consumer advocacy groups, and industry experts. Submissions must be made by Monday, March 17, 2025.

As the UK aims to remain at the forefront of AI-driven financial services, this inquiry marks a crucial step in ensuring that innovation does not outpace the regulatory and ethical considerations that underpin consumer trust and market stability.

Stay tuned as the debate unfolds on how AI will reshape the City—and the safeguards needed to navigate this transformation.