For the sixth year running, The Global Treasurer has launched its annual Transaction Banking Survey, sponsored by CGI – highlighting a number of systematic and relational changes between banks and corporate treasurers.
The survey – which was sent to The Global Treasurer’s corporate practitioner subscribers and banking services providers – serves to better understand attitudes and emerging trends in banking services and also to identify how banking services are meeting the needs of finance professionals. Every year the survey produces a number of interesting and insightful results – and this year is no different.
This year, the survey suggests that corporates are looking to increase the number of banking partners they work with, primarily due to banks not providing sufficient coverage. A number of key product areas are coming under scrutiny, driven by a drop in corporate satisfaction. Further, banks continue to fall short in providing a preferred access point – forcing corporates to turn to their own treasury workstations to engage with banking services.
There has been a number of other changes, some of which have been driven by regulation: a growing interest in APIs and the impact of Open Banking and PSD2 clearly shaping expectations.
Read about these changes, and a lot more by downloading The Global Treasurer’s Transaction Banking Survey 2018 today.