Technology & ProductsRBS and Natwest add TouchID to mobile banking apps

RBS and Natwest add TouchID to mobile banking apps

RBS and Natwest customers will be the first of any UK-based bank able to login to their banking app using their fingerprint.

RBS and Natwest customers will be the first of any UK-based bank able to login to their banking app using their fingerprint.

From tomorrow, banking customers with RBS and Natwest with an iPhone 5S, iPhone 6 and iPhone 6 Plus will be able to use Apple’s TouchID to log straight in to their banking app. Some aspects of the banking experience, however, such as money transfers, will require customers to go through additional security measures.

If the fingerprint sensor fails three times, the user will have to enter a four-digit pin to access their account.

The move comes in response to feedback from RBS and NatWest customers who asked for the biometric technology to be including in their mobile banking app.

More and more of RBS and NatWest’s customers are using digital technology, the bank said. Nearly 50 per cent of the banks’ 15m customers actively use online banking, with over 3m customers using the mobile app every week. RBS and NatWest have 1.8m active iPhone users who use the app on average 40 times per month.

Over 167,000 of RBS and NatWest’s customers use their mobile banking app between 7am and 8am on their commute to work every day.

 “There has been a revolution in banking, as more and more of our customers are using digital technology to bank with us,” said Stuart Haire, RBS and NatWest Direct Bank managing director. “Adding Touch ID to our mobile banking app makes it even easier and more convenient for customers to manage their finances on the move and directly responds to their requests.”

Related Articles

Treasury TV: Building a case for an improved financial system with blockchain

10 Minutes With The Treasury Treasury TV: Building a case for an improved financial system with blockchain

5m Victoria Beckett
2017's most read: Open API: unlocking innovative new services in banking

Automation 2017's most read: Open API: unlocking innovative new services in banking

6m Lu Zurawski
The rise of the digitally augmented CFO

Automation The rise of the digitally augmented CFO

6m Avik Dasgupta
10 weeks to PSD2 implementation: What you need to know

Banking 10 weeks to PSD2 implementation: What you need to know

8m Alex Hammond
Getting ready for real-time payments

Banking Getting ready for real-time payments

8m Alex Hammond
Axletree Solutions launches updated treasury management solution, Treasurytree

Technology & Products Axletree Solutions launches updated treasury management solution, Treasurytree

8m GTNews
TreasuryXpress Receives Major Growth Investment

EEA TreasuryXpress Receives Major Growth Investment

8m Guest Writer
Buying treasury technology: all-in-one vs. best of breed

Systems Buying treasury technology: all-in-one vs. best of breed

9m Joedy Tran