Pegasystems has announced that Pega Robotic Automation is now fully unified and available within the Pega 7 Platform for Case and Business Process Management (BPM) and its portfolio of customer relationship management (CRM) applications. The solution is designed to allow organisations to intelligently optimise how work gets done – by both humans and robots – across the enterprise from a central end-to-end platform.
Pega Robotic Automation includes an enhanced management console that enables organisations to manage all of their robotic processes from a single location. When combined with Pega 7’s BPM and case management capabilities, businesses can seamlessly manage the intersection of humans with robotic automation to ensure optimal workflows between them.